FCTRY is Hiring!

 

Our team is growing and we're looking for a few special people to join us. If you are passionate about your work and your life, call Brooklyn home and dream of working at a small, fun company with a ton of heart, please read on.

 

Customer Advocate

Lucky us. Sort of. We've literally got more customers coming our way than we can handle. Enter the Customer Advocate.

You will be the voice of the company in all of our personal interactions with customers, ensuring that every single customer, big or small, has a totally authentic, high-quality human interaction, whenever and wherever they contact us.

    Qualifications Overview:

    • Bachelor’s degree, ideally in Liberal Arts
    • Strong writing skills, a quick wit and a sweet demeanor
    • Obsessive organizational tendencies and a great work ethic
    • A thick enough skin to handle the occasional troll and defuse situations with a little levity